Yell’s essential resources, templates, guidelines, eBooks and insights

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Lessons from CX leaders: State of CX Today

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Created in collaboration with the CX Collective Co-chairs, understand the current state of CX in Australia.

Reactivate your dormant database

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How to deliver huge marketing wins through reactivation.

State of Financial Marketing 2018

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This year’s insights on the marketing pressure cooker, trust and gender from Australia’s largest survey of finance marketers and consumers.

Achieving Mass-Market Fintech Adoption

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Learn how to grow beyond early adopters to mainstream success.

Web CX Checklist

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52 point checklist to ensure that your website is delivering a customer experience that encourages prospects to convert, not close the window.

State of Financial Marketing 2017

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Get essential insights on consumer trust and empowerment from Australia’s largest survey of finance marketers and consumers.

Insurance CX: A practical guide

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How to focus your Customer Experience efforts to deliver effective and rapid outcomes.

30 Greatest Financial Services Lead Gen Tips

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30 easy-to-implement changes to supercharge your lead generation and start building qualified leads that convert.

10 FINTECH TACTICS YOU CAN’T IGNORE

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Find out how start-ups are building awareness, gaining customers and disrupting industries and how you can do it too.

USER PERSONA TEMPLATE FOR FINANCIAL SERVICES

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Download the  Financial Services user persona template and start focusing your marketing efforts more effectively today.

AUSTRALIA’S FIRST FINANCIAL SERVICES MARKETING SURVEY

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Learn about the challenges and opportunities currently facing Australian Financial Services marketers.